Privacy Policy
Honest Parking Solutions Limited
Last updated: 11/06/2026
Honest Parking Solutions Limited respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal information when you use our website or contact us through it.
1. Who we are
This website is operated by:
Honest Parking Solutions Limited
Registered in England and Wales
Company number: 17258372
Email: info@honestparkingsolutions.co.uk
Phone: 0333 090 5577
For the purposes of data protection law, Honest Parking Solutions Limited is the data controller for personal information collected through this website.
2. Information we collect
We may collect personal information when you:
- submit an enquiry through our website contact form
- email us
- call us
- use or browse our website
This may include:
- your name
- organisation name
- email address
- phone number
- site address or location
- details of your parking enquiry
- technical information about your visit to our website, such as analytics and usage data
3. How we use your information
We use your personal information to:
- respond to your enquiry
- contact you about our services
- understand your parking issue or site requirements
- arrange a site review or follow-up conversation
- improve our website and services
- keep records of business enquiries
- comply with legal or regulatory obligations
We do not sell your personal information.
4. Contact forms
When you submit an enquiry through our website, we collect the information you provide, such as your name, organisation, contact details, site/location details and information about your parking issue.
We use this information only to respond to your enquiry and provide information about our services.
5. Website analytics
We use Statcounter to help us understand how visitors use our website.
Statcounter may collect information such as:
- time and date of visit
- pages visited
- time spent on the website
- browser and device information
- approximate location information
- referral information, such as how you found our website
- IP address and cookie identifiers
We use this information to understand website traffic and improve our website.
You can find more information about Statcounter’s privacy practices on the Statcounter website.
6. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites function and allow website owners to understand how their site is used.
We may use:
- essential cookies needed for the website to work
- analytics cookies to understand how visitors use the website
- security or spam-prevention cookies linked to website forms or website protection
Where required, we will ask for your consent before placing non-essential cookies.
You can also control cookies through your browser settings.
7. Lawful basis for using your information
We rely on one or more of the following lawful bases:
- Consent — for example, where you consent to non-essential cookies.
- Legitimate interests — for example, responding to business enquiries, improving our website and keeping basic records.
- Contract or steps before a contract — where you ask us to provide information, a proposal or services.
- Legal obligation — where we need to keep records or comply with the law.
8. How long we keep your information
We keep personal information only for as long as necessary.
Website enquiry information may be kept for a reasonable period so we can manage enquiries, follow up with potential clients and keep business records.
If you ask us to delete your information, we will do so unless we need to keep it for legal, regulatory or legitimate business reasons.
9. Sharing your information
We may share personal information with trusted service providers who help us operate our website and business, such as:
- website hosting providers
- email providers
- website analytics providers
- IT and security providers
- professional advisers, if required
We only share information where necessary and appropriate.
We may also share information if required by law or to protect our legal rights.
10. International transfers
Some service providers may process data outside the UK.
Where this happens, we will rely on appropriate safeguards where required by data protection law.
11. Your rights
Under data protection law, you may have the right to:
- request access to your personal information
- ask us to correct inaccurate information
- ask us to delete your information
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- complain to the Information Commissioner’s Office
To exercise your rights, contact us at:
info@honestparkingsolutions.co.uk
You can also contact the Information Commissioner’s Office at: ico.org.uk
12. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no website or email system can be guaranteed to be completely secure.
13. Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page.
14. Contact us
If you have any questions about this Privacy Policy or how we use personal information, contact:
Honest Parking Solutions Limited
Email: info@honestparkingsolutions.co.uk
Phone: 0333 090 5577